Frequently Asked Questions
What countries do you ship to?
Currently we only ship orders within the USA
How soon will my order arrive?
Typically 5-11 days after the order is placed, although it may be sooner. All orders are custom printed and the production stage takes 2-5 days. Domestic US shipping time needs to be added. We will send a tracking link as soon as the order is dispatched.
Where are orders shipped from?
All orders are printed in and shipped from our partner print facilities across the USA (e.g. California, North Carolina, Florida).
Can I get a refund if I change my mind?
Unfortunately, once the order has gone into production we can't cancel it and offer a refund. Of course, if the item arrives damaged we will provide a replacement. Full details can be found in our Refund Policy: https://dsjdogdesigns.com/policies/refund-policy Note: you can find links to all our policy pages at the bottom of this and every other page.
How do I know if clothing items will fit?
Every clothing item (e.g. t-shirt, sweatshirt, hoodie) has a comprehensive size guide graphic in the images. If in doubt consider going one size up as all items are 'comfort' wear and should look fine loose.